Agreement to Terms

By accessing or using Beverly Hills Flower Company's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Use of Services

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws
• Engage in fraudulent or deceptive practices
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services to transmit harmful or malicious content

Orders and Payments

When you place an order with us:

• You are offering to purchase products at the listed price
• All prices are in USD and subject to change without notice
• We reserve the right to refuse or cancel any order
• Payment must be received before order fulfillment
• You are responsible for providing accurate delivery information

Delivery

We strive to deliver all orders on time. However:

• Delivery times are estimates and not guarantees
• We are not responsible for delays caused by circumstances beyond our control
• Delivery to some areas may incur additional charges
• Someone must be available to receive perishable items
• We may substitute similar items if ordered items are unavailable

Product Quality

We take pride in the quality of our arrangements. Please note:

• Flowers are natural products and may vary slightly from images
• Seasonal availability may affect flower selection
• We guarantee the freshness of our flowers at time of delivery
• Photos are for illustrative purposes only

Cancellations and Refunds

Our cancellation and refund policy:

• Orders can be cancelled up to 24 hours before scheduled delivery
• Same-day orders cannot be cancelled
• Refunds for cancelled orders will be processed within 5-7 business days
• If you are unsatisfied with your order, contact us within 24 hours
• We will work to resolve any quality issues promptly

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Beverly Hills Flower Company and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without permission.

Limitation of Liability

To the fullest extent permitted by law, Beverly Hills Flower Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the laws of the State of California. The arbitration shall take place in Los Angeles County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms of Service, please contact: